HR Business Partner
On-siteDurban, KwaZulu-Natal, South Africa
Job Summary
Partner with Hiring Managers and Recruitment to ensure quality placements for bulk and leadership positions while managing induction and on-boarding of new hires. Resolve employee queries proactively to maintain high performance, positive morale, and low attrition. Implement and calibrate performance appraisals, manage probation periods, and conduct exit interviews to identify retention barriers and redeploy employees. Collaborate with Operations on People Plans and operational projects, while compiling HR analytics to optimize decision-making. Facilitate efficient HR administration and documentation, ensuring compliance with South African labour legislation.
Required Qualifications
- Proven experience in an HR Generalist role
- Experience in and a sound understanding of best practices in Employee Relations
- Experience in and a sound understanding of best practices in HR Administration
- Experience in and a sound understanding of best practices in HR Analytics
- Experience in and a sound understanding of best practices in Recruitment & selection for bulk positions
- Experience in and a sound understanding of best practices in Induction & On-boarding
- Experience in and a sound understanding of best practices in Employee Engagement
- A solid working knowledge of the latest Microsoft packages (Word, Excel, PowerPoint & Outlook)
- A sound working knowledge of all SA labour legislation
Desired Qualifications
- HR experience in contact centres within the BPO industry
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