HR Business Partner, Rakuten Travel - Human Resources & General Affairs Office, Travel & Mobility Business (C&M)
On-siteTokyo, Tokyo, Japan
Tokyo, Tokyo, JapanOn-siteFull TimeSenior LevelEnterprise
Full TimeSenior LevelEnterprise
Job Summary
Manage performance evaluation policies, labor relations, and employment contracts while executing HR initiatives aligned with Rakuten Travel's strategy to become Asia's No.1 OTA. Respond to employee inquiries, oversee labor metrics, and handle group company operations including payroll and social insurance. Formulate compensation policies, process contract renewals, and develop HR guidelines through data-driven analysis and close collaboration with management and on-site teams. Participate in cross-departmental projects to support business growth across domestic and international markets.
Required Qualifications
- Basic PC skills (Word, Excel, PowerPoint)
- Ability to embrace change positively and act with flexibility and speed
- Problem-solving skills based on smooth communication with management and on-site staff
- Proactive attitude to identify issues, organize information, and propose and implement solutions
- Business-level English proficiency (native level, TOEIC 800 or equivalent)
- Experience in administrative departments within the wholesale and retail industry
- Experience as a flight attendant at an airline
Desired Qualifications
- HR experience in a business company or consulting experience in the HR field
- Experience using HR systems and databases
- Possession of HR-related qualifications (e.g., Certified Social Insurance and Labor Consultant, HRBP)
- Experience in problem-solving using data
- Experience in managing and promoting projects within and across departments
- Experience in managing multiple team members
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