Housing Stability Manager **Internal Applicants Only**
$106,780–$106,780 year
HybridSilver Spring, Maryland, United States
Job Summary
Lead the Community Engagement team by providing strategic direction to one supervisor, four specialists, and five housing stabilization staff. Develop program guidelines, mentor employees, and represent HOC at partner engagements. Implement strategies for senior services, including the nutrition program contract, and manage the housing stabilization contract with oversight of reporting. Maintain a presence at Customer Resource Centers, facilitate monthly workshops, and oversee data collection for continuous improvement. Manage affiliated operating budgets and report key performance metrics to assess service impact. Ensure all programs meet grant standards.
Required Qualifications
- At least ten (10) years of substantial and demonstrable experience in the field of Social Work, Social Services, Human Services, or a related field
- At least three (5) years in a supervisory or leadership role
- Master's degree in Social Work, Human Services, Psychology, Sociology or a related field
- An equivalent combination of education and experience
- Strong organizational leadership skills
- Excellent interpersonal skills, cultural humility, and the ability to engage sensitively and constructively with department and agency leadership
- Exceptional oral communication skills including comfort with speaking publicly in a variety of settings and ability to articulate complex ideas clearly and persuasively
- Effective written communication skills including experience with preparing reports, briefings, and other written content
- Ability to work independently, meet deadlines and exercise good judgment
- Knowledge of program development, implementation and evaluation
- Exceptional leadership skills with the ability to coach and guide staff
- Considerable knowledge of Social Work/Social Service practices and programs
- Knowledge of subsidized housing programs
- Advanced knowledge of Microsoft Excel, Word, and PowerPoint
- Must be able to lift 50 lbs
- Must be available for weekend shifts
- Valid driver's license
- Must pass pre-employment drug and alcohol screening
- Must pass criminal background checks
- Must pass employment reference checks
- Must submit to driving record review where applicable
- Must agree to work remotely two days a week once the 6-month probation period is successfully completed
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