Housing Officers x 2 (Maternity cover)
$39,276–$42,771 year
On-siteRomford, England, United Kingdom
Job Summary
Manage a varied caseload of tenancy and leasehold matters across your designated patch, delivering effective tenancy management, sustainment, and enforcement. Investigate and manage anti-social behaviour and nuisance cases, while carrying out estate inspections and property visits to identify issues and take action. Take enforcement action where required, including serving notices and preparing court cases. Identify and support vulnerable residents, including safeguarding referrals, and work collaboratively with internal departments and external agencies to resolve complex cases. Maintain accurate records and ensure compliance with legal and regulatory requirements. You will work in an office five days per week, require a full UK driving license and vehicle, and must submit a supporting statement explaining how you meet the criteria.
Required Qualifications
- Previous experience in housing management and tenancy management
- Knowledge of housing legislation and best practice
- Experience managing ASB and tenancy enforcement cases
- Strong communication and interpersonal skills
- Ability to work independently across a designated patch
- Experience working in a local authority or social housing setting
- Understanding of safeguarding, welfare support, and multi-agency working
- A minimum of two years' experience of working in social housing or equivalent transferrable skills
- A keen interest in and knowledge of the social housing sector
- A high performer, with a proven track record of success & ASB and tenancy management experience / knowledge
- Knowledge of tenancy and leasehold management
- Must have a full UK driving license and a vehicle to use for work
- You will be required to work in an office 5 days per week (this is not a remote working position)
Desired Qualifications
- A degree or housing qualification, such as CIH, is preferable, but not essential
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