Housing Navigator II- San Joaquin, CA - Field position
$51,376,000–$61,360,000 year
HybridStockton, California, United States
Job Summary
Conduct intake, develop individualized housing service plans, and provide emotional support to moderate-to-high acuity members through home visits, door knocks, and field outreach. Manage a caseload of up to 55 members by assisting with housing searches, advocating with landlords, and accompanying clients to appointments. Coordinate referrals to health plans and community resources while documenting compliant case notes in Salesforce Health Cloud. Participate in interdisciplinary case conferences, escalate complex needs, and maintain engagement through consistent phone and in-person outreach. This non-clinical field role supports MedZed's "Housing First" model to connect unreachable Medicaid members to primary care and address health-related social needs.
Required Qualifications
- High School Diploma or equivalent
- Ability to work in field-based settings and travel locally
- Demonstrated excellence in documentation and compliance
- Ability to manage complex psychosocial and medical needs
- Curious and relentless nature
- Commitment to do outreach via phone and door knocks to enroll new members
Desired Qualifications
- 1+ years' experience in housing services, case management, homelessness services, or social services preferred
- Knowledge of community resources
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