Housing Navigation Specialist
$300,000–$300,000 year
HybridTroy, Michigan, United States
Job Summary
Facilitate intake for potential program participants, assess eligibility, and guide them through the application process. Develop individualized housing plans, mitigate eligibility barriers such as credit reports or utility arrears, and refer participants to affordable housing aligned with their needs. Coordinate lease signing processes, including landlord negotiations and paperwork preparation, while providing ongoing support and resource connections. Maintain participant records and document case updates within 24 hours. Represent the organization at community events and landlord networking gatherings. Requires a Bachelor's degree in social work or human services, valid driver's license, and proficiency with the Coordinated Entry System. Full-time salary role with comprehensive benefits including health, dental, vision, and 401k.
Required Qualifications
- Working knowledge of the Coordinated Entry System and other community resources and services related to housing and support is essential.
- Valid driver's license and personal automobile coverage limits minimum: Bodily Injury $100,000 each person, $300,000 each occurrence Property Damage $100,000 each occurrence.
- Must possess proficient computer skills, and be well organized, proactive, and self-directed.
- Must also be attentive to details and multitask in a fast-paced environment.
- Must be able to stand, walk in the outside elements, in and out of vehicle bending, lifting and/or arranging files and office products and supplies and may require employee to periodically stand on a short step stool to access files.
Desired Qualifications
- Experience in housing programs, conducting intakes, property management, or related fields preferred.
- Bachelor's degree in social work or human services related field; lived experience, or two years of human service-related experience and/or training, or equivalent combination of education and services.
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