Housing Eligibility Specialist 27-26
$48,422–$48,422 year
HybridAustin, Texas, United States
Job Summary
Coordinate rental assistance for participants in the Housing Choice Voucher Program, manage the full leasing lifecycle including issuing vouchers and scheduling inspections, and ensure timely subsidy payments through Housing Assistance Payment contracts. Conduct annual reexaminations, interim reviews, and program certifications while collecting documentation, performing data entry, and calculating rent adjustments. Maintain accurate electronic client records, process terminations and program violations, and respond to inquiries from clients, landlords, and community partners regarding program policies. Prepare monthly caseload reports and provide guidance on participant responsibilities. This role supports HACA's mission to provide safe, affordable housing to over 20,000 individuals through partnerships with the U.S. Department of Housing and Urban Development.
Required Qualifications
- Bachelor's degree from a four-year college or university
- Four years related experience and/or training
- Equivalent combination of education and experience
- Valid Texas Driver's License
- A Driving Record
- A Physical/Drug Screening
- A Criminal Background Check including a sex offender registry check
Desired Qualifications
- Ability to provide compassionate and professional customer service to clientele of diverse backgrounds
- Strong computer skills (Google Suite, Microsoft Office Suite, Adobe Acrobat, DocuSign, Emphasys ELITE, and Laserfiche)
- Excellent oral and written communication skills
- Ability to establish, cultivate, and maintain effective working relationships with external partners, clients, and coworkers
- Knowledge of general office practices and procedures, business English and basic arithmetic
- Knowledge of standard bookkeeping principles, practices, and techniques
- Knowledge of HUD programs, regulatory compliance, the affordable housing industry
- Spanish language proficiency
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