Housing Case Manager
$38,000–$42,000 year
On-siteOklahoma City, Oklahoma, United States
Job Summary
Develop Housing Stability Plans for clients while interpreting federal and local HOPWA regulations. Provide mobile case management using evidence-based practices like Motivational Interviewing and Housing First to build trust and support. Conduct outreach, screening, intake, assessment, and follow-up to link participants to community resources and maintain accurate HMIS documentation by the next business day. Assist with lease agreements, benefit entitlements, and individual service plan development to ensure grant compliance. Transport clients as needed and collaborate with Homeless Alliance partners on employment and behavioral health services. Maintain flexible availability for evenings, weekends, and on-call emergencies while driving to various sites daily.
Required Qualifications
- Valid Oklahoma driver's license
- Proof of insurance
- Ability to transport individuals as needed
- Ability to travel to various sites and locations daily
- Able to meet a flexible work schedule including evenings and weekends
- Available on-call for emergencies by telephone and/or cell phone
- Must be able to lift/move weight up to 25lbs
- Must be able to interpret and draft reports, memos, letters, etc.
- Must be able to operate and use a computer
- Must be able to drive in all weather and road conditions
- Undergraduate degree in social work or behavioral science
- Two plus years of previous experience in adult case management
- Computer literate
- Experienced with Microsoft Office (Word, Excel), Outlook, Internet
- Dedicated to end homelessness in Oklahoma City with a sense of urgency
- Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
- Strong advocacy skills
- Strong writing, reading, listening, and speaking communications skills
- Able to set and observe appropriate boundaries with clients
- Possess well-developed, decision-making skills
- Attention to detail with a high level of accuracy
- Ability to excel in a diverse, collaborative team environment
- Possess a high level of interpersonal skills to handle sensitive and confidential Homeless Alliance, client, donor, and employee information and situations
- Able to multi-task and remain calm in demanding and unpredictable situations
- Possess ability to understand various Homeless Alliance operations and procedures
- Able to maintain a professional, customer service-oriented attitude at all times
- Ability to meet face-to-face with homeless individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc.
- Able to develop rapport, provide information, and refer with sensitivity to cultural issues
- Ability to work and communicate with staff, clients, donors, vendors, community agencies, etc.
- Display a high level of initiative, effort and commitment towards completing assignments efficiently
- Possess excellent time management skills
- Ability to work with minimum supervision
- Knowledge of community resources available in Oklahoma City
Desired Qualifications
- Undergraduate degree in social work or behavioral science, preferred
- Two plus years of previous experience in adult case management, preferred
- ODMHSAS Case Management Certification
- SOAR Training
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