Housing Assistant Specialist
$44,928–$44,928 year
On-siteSan Antonio, Texas, United States
Job Summary
Conduct interviews with families to determine Housing Choice Voucher eligibility, establish rent portions, and process internal forms. Execute Housing Assistance Payments contracts with landlords after reviewing inspection reports and generate payment adjustments. Process amendments to HAP contracts for family composition or income changes during recertifications. Maintain family file integrity, translate program procedures to families, and review submitted documents to ensure program integrity. Requires two years of case management experience, cloud application proficiency, and a Texas Class C driver's license. Evening and weekend work may be required.
Required Qualifications
- High School diploma or equivalent
- Two (2) years of experience involving case management, customer service and/or experience in social work
- Must have the ability to learn and use cloud applications such as Google GSuite applications to include but not limited to: Google Chrome Browser, Gmail, Drive, Calendar, Docs, Sheets and Slides
- Understanding document sharing and collaboration in the cloud
- Successful completion of a criminal history background check, education, and work history verification, and drug screening test
- Texas Class "C" driver's license at the time of placement and insurable by SAHA's liability and fleet insurance carrier
- Evening and weekend work may be required
- Physical requirements include occasional lifting/carrying of 15 pounds
- Visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment
- Exerting up to 40 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body
- Must be able to stand, walk, sit, handling, reach outward, reach above shoulder, crawl, squat/Kneel, bend, push and pull frequently. Maintain body equilibrium to prevent falling when walking, standing or crouching on work surface
- Ability to use upper and lower extremities to move or transport 25 to 50 pounds, including pressing against something to force it in a forward, downward or outward position or drag, haul 25 to 50 pounds
- Ability to bend the body downward and forward by bending spine at waist, and bending legs at knees and moving extremities in any direction
- Ability to withstand physical demands on the body, including being in a stationary and/or standing position most of the day
- Ability to express and exchange ideas by means of the spoken word, including where detailed or important spoken instructions must be conveyed to other workers accurately, loudly or quickly
- Ability to understand, remember and apply oral and/or written instructions or other information
- Vision (near, distance)
- Sense of Sound (answering phone, fire alarms, horns)
Desired Qualifications
- Bachelor's Degree (B.A.) from a four-year college or university with college coursework in social work, sociology, or related field
- Housing Choice Voucher Specialist Certification
- Bilingual speaker and writer in English and Spanish
- Knowledge of housing programs
- Basic understanding of Virtual Private Network (VPN) access to connect to internal business systems
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