Houseperson
On-siteAbilene, Texas, United States
Abilene, Texas, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Greet guests by name upon arrival and maintain spotless cleanliness across guest rooms, hallways, stairwells, and public spaces. Store and retrieve luggage, collect trash from exterior areas and parking lots, and deliver soiled linen to the laundry room. Monitor public furniture condition, restock guest amenities and linen closets, and complete operational checklists with 100% accuracy. Manage shift handover reports and answer incoming calls using approved greetings while adhering to a varied schedule that may include evenings, nights, weekends, and holidays.
Required Qualifications
- Experience in a hospitality, service, consumer-facing franchise or related field
- Positive attitude and willingness to learn
- Ability to understand and follow established guidelines and procedures
- Ability to work well in stressful, high-pressure situations
- Effectiveness at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests
- Ability to convey information and ideas clearly
- Desire to serve all guests
- Age 18 years or older
- Willingness to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel
- Ability to arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time
- Ability to provide sufficient notice as directed by your supervisor when calling out for a scheduled shift
- Ability to stoop (bending body downward and forward by bending spine at waist)
- Ability to climb (ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like)
- Ability to balance (maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces)
- Ability to kneel (bending legs at knee to come to rest on one or both knees)
- Ability to crawl (moving about on hands and knees or hands and feet)
- Ability to stand (remaining upright on the feet, particularly for sustained periods of time)
- Ability to walk (moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another)
- Ability to perform repetitive motions (substantial movements of the wrists, hands, and/or fingers)
- Ability to lift (carrying certain housekeeping items such as linens, trash, or vacuums)
Desired Qualifications
- Experience in a hospitality, service, consumer-facing franchise or related field preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.