Houseperson
On-sitePanama City Beach, Florida, United States
Panama City Beach, Florida, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Maintain public spaces, grounds, and parking lot cleanliness while adhering to brand standards and assisting guests with baggage. Respond to guest requests by delivering supplies and rollaway beds, and perform minor maintenance repairs on hotel equipment. Set up meeting rooms as needed and ensure thorough knowledge of emergency procedures. Work independently or as a team member, multi-tasking to remain service-centric while maintaining guest privacy and professional communication. This role requires standing for up to eight hours, lifting 60 pounds, and working any shift including nights and weekends.
Required Qualifications
- Honesty and trustworthiness
- Security clearances
- High school diploma or equivalent
- Physical ability to stand, lift, bend, stretch, reach, climb, and kneel
- Ability to push or pull 60 pounds unassisted
- Ability to lift and/or carry 30 pounds unassisted
- Ability to stand for up to eight hours
- Ability to see and hear
- Ability to communicate with other associates and/or guests
- Knowledge of proper handling of linens, terry and other supplies
- Knowledge of keeping sanitation and cost controls in mind
- Knowledge of various safety and security measures
- Knowledge of guidelines from training checklist of areas to be maintained
- Knowledge of procedures for emergencies (Person in Charge)
- Ability to work alone, without direct supervision
- Ability to work as a team member
- Ability to comply to all standards
- Ability to multi task, remain service centric
- Ability to communicate professionally with guests and co-workers
- Ability to clean guest rooms to brand standards
- Ability to perform minor maintenance repairs, leaking faucet, running toilet, etc.
- Ability to maintain guest privacy
- Ability to follow procedures in the company systematic fashion
- Ability to assist with guest issues, being professional and maintaining a hospitable caring attitude
- Ability to respond to guest requests, such as delivering supplies
- Ability to perform minor trouble shooting and maintenance of hotel equipment
- Ability to set up meeting rooms if applicable
- Knowledge of general clean guidelines for the public areas of the property
- Knowledge of emergency procedures
- Physical presence at the hotel
- Ability to stand, walk for long periods of time while maintaining a friendly professional image
- Ability to work any day/shift, including nights and weekends
Desired Qualifications
- Experience in similar capacities: lodging, housing, hospitals, care facilities
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