Housekeeping Supervisor
$37,440,000–$37,440,000 year
On-siteNew Orleans, Louisiana, United States
Job Summary
Supervise housekeeping staff by providing open communication, training, coaching, and counseling to ensure maximum efficiency and guest satisfaction. Inspect guest rooms, turndown service, public areas, and back-of-house zones to verify compliance with accident prevention programs, SOPs, and health/sanitation standards. Issue daily assignments based on special requests and review inventory by distributing supplies at the start of each shift. Respond to guest concerns and log items into the Lost and Found to maintain operational controls. Implement emergency training procedures to protect hotel, guest, and staff assets. Requires one to two years of related experience, high school education, and ability to lift up to 50 lbs. of linen or furniture.
Required Qualifications
- High school education or equivalent experience
- one to two years of employment in a related position with this company or other organization(s)
- working knowledge of Housekeeping and the hotel's services, policies and operations
- supervisory skills
- Lifting up to 50 lbs. of linen, supplies, furniture
- Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner
- Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner
- Carrying up to 35 lbs. of supplies
- Ability to communicate information and hotel services to management and guests
- Ability to inspect guest rooms, public areas, and back of house, and review reports
- Ability to communicate with guests, on a telephone, and on a two-way radio with associates
- Ability to interpret reports
- Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal
- Occasional kneeling required
- Mobility -continuous movement throughout hotel
- Continuous standing -90% of shift
- Climbing stairs, approximately 100 steps 3% of 8 hours
- Ladders -approximately 3 feet, 2% of 8 hour shift
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.