Housekeeping Supervisor
$27,560–$31,200 year
On-site · Seguin, Texas, United States
Job Summary
Supervise housekeeping operations at TownePlace Suites Seguin, ensuring guests experience cleanliness and hospitality. Responsibilities include managing housekeeping staff in the absence of the Executive Housekeeper, cleaning guest rooms and public spaces, maintaining inventory and supplies, coordinating with maintenance, conducting daily department meetings, ensuring safety and OSHA compliance, managing VIP requests, and consistently delivering service quality and guest satisfaction. The role requires strong leadership, communication, and a proactive, can-do attitude in a hospitality environment.
Required Qualifications
- Experience in hospitality or service preferred
- Supervisory experience preferred
- Can-Do Attitude: Must have a positive attitude and willingness to learn
- Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures
- Handle Pace and Pressure: Must work well in stressful, high-pressure situations
- Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests
- Communication Skills: Must be able to convey information and ideas clearly
- Hospitality and Guest Service: Must have a desire to serve all guests
- Age Requirement: Must be 18 years of age or older to perform this job
- Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel
- Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor
- Breaks: Clock in/out for breaks at the designated time on your schedule
- Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift
- Physical Working Demands & Working Environment: Stand or remain in a stationary position for long periods, ability to lift up to 25 pounds
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