Housekeeping Supervisor
On-siteExton, Pennsylvania, United States
Job Summary
Inspect Room Attendant work performance daily to ensure standards and productivity. Oversee floor closing, cart cleanliness, and daily duty assignments for Room and House Attendants. Maintain key control, manage lost and found items, and monitor cleanliness of carts, linen closets, and common areas. Carry an active pager/radio to coordinate with Front Office and Engineering. Initiate and follow through on maintenance work orders for out-of-order rooms. Assist with staff training and ensure completion of biannual cleaning projects. Report progress on out-of-order rooms to Guest Services Manager and handle VIP room availability reporting during Manager absence.
Required Qualifications
- High School diploma or equivalent
- Ability to stand during entire shift
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Desired Qualifications
- College course work in related field
- At least two to three years of progressive experience in a hotel or related field
- Previous supervisory responsibility
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