Housekeeping Supervisor
On-siteEast Greenwich, Rhode Island, United States
Job Summary
Inspect Room Attendant work daily to ensure standards and productivity are met. Oversee floor closing, maintain key control, and monitor cleanliness of carts, linen closets, and stairways. Manage VIP room availability for the Front Office and handle Lost and Found items per standards. Assign daily duties to staff, carry an active pager for shift contact, and report out-of-order rooms to Guest Services. Initiate and follow through on maintenance work orders. Assist with staff training and may clean rooms as needed. Ensure biannual cleaning projects are completed and maintain overall guest satisfaction.
Required Qualifications
- High School diploma or equivalent
- Ability to stand during entire shift
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Desired Qualifications
- College course work in related field
- At least two to three years of progressive experience in a hotel or related field
- Previous supervisory responsibility
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