Housekeeping Supervisor
On-siteAtlantic City, New Jersey, United States
Job Summary
Inspect Room Attendant work performance daily to ensure standards and productivity are met. Oversee floor closing procedures, maintaining clean and restocked carts, while managing key control and lost-and-found items. Monitor cleanliness of carts, linen closets, stairways, and landings. Direct daily duty assignments for Room Attendants and House Attendants, carrying an active pager to coordinate with Front Office and Engineering. Initiate and follow through on maintenance work orders for out-of-order rooms. Report progress on repairs to Guest Services Manager. Assist with staff training and ensure completion of biannual cleaning projects. Maintain overall guest satisfaction.
Required Qualifications
- High School diploma or equivalent
- Ability to stand during entire shift
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Desired Qualifications
- College course work in related field
- At least two to three years of progressive experience in a hotel or related field
- Previous supervisory responsibility
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