Housekeeping Supervisor
On-siteFort Wayne, Indiana, United States
Job Summary
Inspect Room Attendant work performance daily to ensure standards and productivity levels are met. Oversee floor closing procedures, ensuring carts are clean and restocked, and maintain key control and lost-and-found records. Monitor cleanliness of carts, linen closets, stairways, and landings while overseeing daily duty assignments for all staff. Carry an active pager to maintain contact with Front Office and Engineering, reporting progress on out-of-order rooms and initiating maintenance work orders. Assist with staff training and may clean rooms as business dictates. Ensure completion of biannual cleaning projects and maintain overall guest satisfaction.
Required Qualifications
- High School diploma or equivalent
- Ability to stand during entire shift
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Desired Qualifications
- College course work in related field
- At least two to three years of progressive experience in a hotel or related field
- Previous supervisory responsibility
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