Housekeeping Supervisor
$56,160–$56,160 year
On-siteChicago, Illinois, United States
Job Summary
Inspect and approve guest room and public area cleanliness while managing daily housekeeping, laundry, and maintenance operations. Supervise all housekeeping and laundry employees, establish schedules, assign work tasks, and provide ongoing training on Radisson standards and safety protocols. Resolve guest complaints, handle lost and found items, and coordinate room availability with the Front Office. Monitor inventory for linens and supplies, complete shift checklists and reports, and ensure compliance with federal, state, and local laws. Work a flexible schedule across seven days and 24 hours to maintain 100% guest satisfaction and support hotel business strategies.
Required Qualifications
- Minimum one year in a supervisory or management housekeeping position
- High school diploma or GED
- Ability to collaborate effectively with other hotel employees and managers to ensure teamwork
- Ability to communicate effectively
- Strong organizational skills
- Critical thinking skills
- Problem solver
- Ability to work a variable schedule
- Operating Systems experience with Opera
- Proper lifting techniques
- Exertion up to 75 pounds of force occasionally and/or 50 pounds of forces frequently
- Ability to lift, carry, push, pull or otherwise move objects
- Ability to use various equipment such as vacuum cleaners and buffers
- Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time
- Ability to make repeating movements of the arms, hands, and wrists
- Ability to express or exchange ideas verbally and perceive sound by ear
- Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity
- Must be able to work seven days a week, 24 hours a day
- Must be able to move associates from their accustomed shift and alter assigned duties as business dictates
- Must be able to work in a drug-free environment
- Must pass pre-employment drug tests
- Must pass background checks
- Must be eligible to work in the United States (E-Verify)
- Must present documents verifying identity and legal authorization to work in the United States
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