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Accor PacificPosted 1 month ago

Housekeeping Supervisor

On-siteWolverhampton, England, United Kingdom

Part TimeEnterpriseHospitality

Job Summary

Oversee daily housekeeping department operations, conducting inspections of guest rooms, public areas, and equipment to verify cleanliness and maintenance standards. Lead, train, and mentor housekeeping staff while ensuring compliance with health, safety, and sanitation regulations including proper chemical handling. Collaborate with Front Office and managers to coordinate services and resolve issues, performing deep cleaning projects and assisting during high-volume periods as needed. Maintain exceptional service standards across all facility areas while fostering a supportive team culture.

Required Qualifications

  • 30 hours per week
  • weekend work
  • Wolverhampton, United Kingdom
  • Supervise and coordinate the overall operations of the housekeeping department
  • Lead, train, and mentor housekeeping staff
  • Conduct inspections of guest rooms, public areas, and equipment
  • Collaborate closely with Front Office and other department managers
  • Ensure compliance with health, safety, and sanitation regulations
  • proper handling of cleaning chemicals
  • adherence to established protocols
  • Perform housekeeping duties as needed
  • deep cleaning projects
  • Demonstrated ability to multitask
  • thrive in a fast-paced, dynamic environment
  • maintaining attention to detail
  • Excellent verbal and written communication skills
  • interact professionally with guests, staff, and colleagues
  • Strong organizational and time management skills
  • Proactive, positive, and energetic attitude
  • genuine passion for hospitality
  • guest service excellence
  • Knowledge of housekeeping standards
  • cleaning protocols
  • best practices in the hospitality industry
  • Understanding of health, safety, and sanitation compliance requirements
  • COSHH
  • fire safety
  • Flexibility and adaptability
  • changing priorities, schedules, and operational demands
  • Ability to learn quickly
  • adapt to organizational culture and procedures
  • High level of empathy
  • emotional intelligence
  • Resilience
  • maintain composure and professionalism
  • At lease 1 years experience in hospitality

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