Housekeeping Supervisor
$68,864–$75,000 year
On-site · Sydney, New South Wales, Australia or Melbourne, Victoria, Australia
Job Summary
Housekeeping Supervisor leading a dedicated team across multiple Australian hotels (Sydney, Melbourne, Brisbane). Responsibilities include preparing morning reports on room status, coordinating shift activities, maintaining departmental productivity within budget, conducting daily briefings, ensuring proper handovers, assisting in roster planning and recruitment, organizing training in collaboration with Talent and Culture, implementing strategies to boost productivity and morale, communicating with other departments, preparing required reports, conducting regular property checks for cleanliness and WHS compliance, controlling inventory and uniforms, addressing guest complaints promptly, and liaising with Front Office and Maintenance for smooth room turnover. Required skills include strong leadership, exceptional attention to detail, excellent communication, team orientation, problem-solving, and the ability to manage guest experience and safety procedures. Salary ranges from 68,864 to 75,000 AUD depending on working days and penalties. Remote work is in-person at the listed Australian cities. Accor branding and hospitality industry context provided in role description.
Required Qualifications
- Exceptional attention to detail with previous Housekeeping leadership experience
- Excellent grooming and presentation skills
- Excellent communication, interpersonal and time management skills
- A quick thinker who can ensure the day runs smoothly
- Hands-on leader and team player with ability to motivate a team
- Ability to manage shift rosters, training, and performance development appraisals
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