Housekeeping Senior

Coordinate work activities for housekeeping staff by resolving guest complaints, monitoring cleanliness standards, and verifying room status on AM and PM reports. Assign personnel to rectify deficiencies, inspect public areas using designated checklists, and complete work orders for maintenance repairs. Conduct staff training, document pertinent information in department logs, and perform night counts in accordance with departmental standards. Ensure accurate record-keeping of keys and supply levels while reporting disciplinary issues to management.