Housekeeping Manager - Fairmont Agra
On-siteAgra, Uttar Pradesh, India or Agra, Oklahoma, United States
Job Summary
Supervise and direct daily housekeeping operations, ensuring rooms and public areas meet aesthetic and LQA standards. Conduct daily briefings, audit floor supervisors, and manage shift allocations while overseeing major refurbishments and deep cleaning. Track guest satisfaction scores, implement improvement plans, and coordinate with vendors and other departments. Monitor inventory, control supply costs, and ensure preventive maintenance is organized across all areas. Evaluate employee performance, conduct training sessions, and enforce health, safety, and environmental policies. Manage contractor quality and productivity while maintaining accurate records of projects and repairs.
Required Qualifications
- Bachelor's degree in Hotel Management, Hospitality Management, or a related field
- A diploma in Hotel Management or Housekeeping Operations
- Minimum 5-7 years of progressive experience in housekeeping operations, with at least 2 years in a supervisory or management role
- Proven expertise in hotel housekeeping standards, quality assurance protocols, and luxury hospitality operations
- Strong leadership and team management capabilities with demonstrated ability to supervise, train, and develop housekeeping staff
- Proficiency in budget management, cost control, and inventory management within housekeeping operations
- Excellent knowledge of health, safety, and environmental compliance standards in hospitality settings
Desired Qualifications
- Professional housekeeping certifications are an added advantage
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