Housekeeping Manager/Director with 5-star exp. (UK/US), UHNW Principal (Doha, Qatar)
$40,000–$48,000 year
On-siteLondon, England, United Kingdom
Job Summary
Manage housekeeping teams across multiple properties in Doha, overseeing 200+ staff and ensuring pristine conditions through routine unit inspections and strategic planning. Organize shifts and rotas, write and implement Standard Operational Procedures, and oversee challenging projects with meticulous professionalism. Cater to the Principal's, family's, and guests' needs while running errands and managing both manual and digital inventories. Train and mentor teams, maintain open communication with colleagues, and strictly adhere to etiquette and security protocols. This role requires a minimum of 7 years in 5-star or 7-star hospitality, with a Bachelor's degree, and starts ASAP. Salary is approximately €40K–€48K net per year.
Required Qualifications
- Experience with UHNW and VVIP Principals
- Prior housekeeping leadership roles in a luxurious environment
- Used to managing large teams: organising shifts and rotas
- Writing & implementing SOP Manuals (Standard Operational Procedures)
- Catering to all the Principal's needs, the family's, the children's & any guests'
- Maximizing guest experience
- Strategic planning
- Being used to working in fast-paced environments
- Conducting tasks in the most-timely manner
- Outstanding greeting skills
- Strictly adhering to etiquette and security protocols
- Etiquette expertise and flair
- Holding open lines of communication with colleagues and other household staff
- Running errands
- In charge of the housekeeping inventories manually & digitally
- Submitting and rolling out new ideas maximising the household
- A minimum of 7 years' experience in a similar role
- Coming from a top-notch 5-star or 7-star hospitality background
- Bachelor's Degree in high-end hospitality
- Child-friendly candidates
- Culturally aware
- An eye for detail, being meticulous and highly organised
- Diplomatic skills
- Excellent communicator
- Approachable & supportive
- Not being fazed by last-minute arrangements
- Acting graciously under pressure
- Tech savvy
- Adhering to confidentiality
- This Doha-based role
- Start ASAP
Desired Qualifications
- Managing the substantial housekeeping teams of a VVIP Principal that travels extensively
- Handling all the Qatar-based housekeeping teams spread over several properties
- Tactfully deal with female quarters
- Liaising with any of the stakeholder's personnel of this ultra prestigious household
- Work both independently and collaboratively
- Wholeheartedly taking the lead
- Being instrumental in the smooth running all the housekeeping teams (200 +)
- Exude natural-born authority, whilst not being domineering
- Instill confidence in their teams
- Prompting each and everyone of them to deliver their absolute best
- Resort to their soft skills, diplomacy and flair
- Meticulously organize, anticipate and strategize the implementation of all the Principals' lifestyle-related requests
- Together with the laundry department
- Smartly getting all the teams into motion to best cater to the Principals' needs
- Across multiple homes
- Deliver exceptional service
- Routinely inspects each unit to ensure that all properties remain in pristine condition
- Put new systems in place
- Test-drive them
- Oversee challenging projects with the utmost professionalism and depth
- Train and mentor their teams
- Display utter efficiently to keep the standards exceptionally high
- Conducting their role in the most discreet demeanour
- Thorough second-to-none expertise in all things crystallized around supreme housekeeping management
- Leveraged by your high-end hospitality background
- Attending to the family's needs and of any affiliated prestigious guests'
- Salary on par with experience and other perks will be discussed in the second rounds of interviews, but should be around: € 40 K - € 48 K net per year
- Please, indicate your location & availability whilst applying
- Whenever possible, we aim at giving feedback to relevant Applicants provided that the Clients do so
- Only candidates fitting this brief will be contacted
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