Housekeeping Manager
On-siteBloomington, Indiana, United States
Bloomington, Indiana, United StatesOn-siteFull TimeLicense Or CertificationEnterprise
Full TimeLicense Or CertificationEnterprise
Job Summary
Direct housekeeping operations by supervising rooms, front/back of house, and laundry staff while maintaining daily inspections and VIP protocols. Establish key control systems, manage payroll compilation, and conduct monthly department meetings to drive guest service scores. Prepare employee schedules, review work hours, and submit wage progress reports weekly to the General Manager. Monitor maintenance requests, conduct inventory audits, and handle guest complaints with discretion. Train staff on safety procedures, perform performance appraisals, and coordinate with engineering and accounting departments.
Required Qualifications
- At least 5 years of progressive experience in a hotel or a related field
- 2-year college degree and 3 or more years of related experience
- 4-year college degree and at least 1 year of related experience
- Supervisory experience
- Proficiency in Windows operating systems
- Proficiency in Company approved spreadsheets
- Proficiency in word processing
- Valid driver's license for the applicable state
- Ability to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work well in stressful high pressure situations
- Ability to maintain composure and objectivity under pressure
- Ability to be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary
- Ability to assimilate complex information data etc from disparate sources and consider adjust or modify to meet the constraints of the particular need
- Ability to be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests
- Ability to work with and understand financial information and data and basic arithmetic functions
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.