Housekeeping Lead
On-sitePinehurst, North Carolina, United States
Job Summary
Provide the highest quality of service to the customer by ensuring guest satisfaction through room cleanliness and addressing guest needs. Clean rooms daily following Housekeeping Guidelines, checking fixtures, television, radio, and heating/cooling equipment for proper operation. Inspect rooms for maintenance needs and report service requests, then log cleaned rooms on the daily report. Perform general clean duties, including changing bedspreads, blankets, mattress pads, and shower curtains as assigned. Clean, organize, and restock the cart with terry, cups, toilet paper, rags, and fill spray bottles, while maintaining cart, linen room, and vacuum cleaner cleanliness. Turn in the key and room status report to the Guest Room Supervisor or front desk. Operate laundry equipment and maintain public area cleanliness.
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