Housekeeping Dispatcher
$33,280–$33,280 year
On-site · Salamanca, New York, United States
Job Summary
Housekeeping Dispatcher provides administrative support to the Housekeeping department and handles telephone inquiries for services. Responsibilities include preparing typed correspondence, maintaining department files and logs (e.g., payroll and employee records), promoting positive public/employee relations, and participating on SGC's Board of Review as needed. The role requires understanding information security policies and ensuring compliance with related procedures, delivering exceptional customer service, attending meetings, and adhering to attendance policies. The position operates on a 24-hour schedule and requires the ability to work in a fast-paced casino environment, with the potential for training within nine months of employment.
Required Qualifications
- High school diploma or equivalent required
- Office administration experience or related experience preferred
- Must possess clear pleasant speaking voice, good hearing and proper grammar for telephone communications
- Proficient computer skills
- Excellent communication skills
- Ability to write routine correspondence and speak effectively to public, employees and customers
- Ability to define problems, collect data, establish facts and draw valid conclusions
- Ability to interact well with customers and employees
- Ability to resolve problems/conflicts in a diplomatic and tactful manner
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