Housekeeping Desk Attendant
$55,058–$55,058 year
On-siteSeattle, Washington, United States
Job Summary
Serve as the primary communication point for the Housekeeping department, answering phones and responding to guest and colleague requests promptly. Coordinate with supervisors, room attendants, public area attendants, engineering, and the front office to ensure rooms are cleaned, inspected, and ready on time. Assign and update room statuses using property management systems, dispatch maintenance requests, and maintain accurate records of assignments and reports. Monitor shift progress from 3:00 PM to 11:00 PM, communicating priorities to ensure efficient operations while supporting the leadership team with administrative tasks. Follow all safety, security, and service standards.
Required Qualifications
- Minimum of 2 years previous experience in a housekeeping
- Must hold authorization to work in the USA
- Flexibility to work evenings, weekends, and holidays as required
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 40 lbs
- Frequent kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps
Desired Qualifications
- Embrace the Fairmont brand promise and luxury in your role and in all your interactions
- Foster an inclusive environment where every individual feels valued and respected
- Strong leadership and interpersonal skills
- Excellent organizational and time management abilities
- Detail-oriented with a keen eye for cleanliness and aesthetics
- Proficient in using housekeeping management systems or software
- Ability to handle guest concerns and resolve issues effectively
- Strong communication skills, both verbal and written
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