Housekeeping Coordinator
$42,640–$47,424 year
On-siteCopper Mountain, Colorado, United States
Job Summary
Monitor quality of cleaning by independent contractors and report discrepancies weekly to ensure resort standards are met. Conduct ongoing cleanliness assessments and evaluations in areas needing improvement, then distribute reports and designate project scopes. Coordinate contractor work with company needs, run daily reports for arrivals, departures, and inventory, and update unit statuses throughout the day. Assist guests and owners with special requests, answer phones, and file damage reports to Rental Owner Services. Act as a liaison between guests, Front Desk, Maintenance, and Housekeeping, and assist with contractor payroll and dispatch calls via ALICE.
Required Qualifications
- Must be able to lift and carry items up to 50 lbs
- Valid US Driver's license
- Must be at least 18 years old
- Previous Housekeeping, Front Office, Lodging Management experience
- Previous resort experience
- Excellent communication and problem solving skills
- Strong organizational and time management skills
- High level of attention to detail
- Must be prepared to accept new responsibilities and transfer others
- Is honest and has the highest integrity
- Can handle and manage confidential information
- Follows established policies and procedures
- Is supportive of Core Values
- Sets the example for others and is above reproach
- Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules
- Is organized in tasks
- Sees projects through to the finish
- Has good follow-through and makes it a habit of getting back to people on issues
- Is flexible with hours and days of work
- Is able to work any hours of the day, any days of the week
- Prioritizes and re-prioritizes personal time and work, to have good balance in life
- Must be prepared to participate in the company's Front Line Assist program
- Must be prepared to participate in Leadership events such as meetings, required trainings, and participating in employee dinners/events
Desired Qualifications
- Bilingual
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