Housekeeping Coordinator
On-site · La Jolla, California, United States
Job Summary
Housekeeping Coordinator provides clerical support to the Housekeeping Department, prepares room attendant assignment sheets by running reports and verifying room status, prioritizes room cleaning, resolves discrepant room issues with Front Desk, assists with daily administrative activities and pre-shift meetings, coordinates with Housekeeping, Engineering, Front Office, and Laundry, monitors Do Not Disturb list, and handles turnover information and guest requests within authority, contributing to high levels of guest satisfaction through effective communication and organization.
Required Qualifications
- One year of prior office administration experience or general housekeeping experience is desired.
- Basic knowledge of housekeeping, luxury hotel service standards, guest relations, and etiquette is desired.
- Excellent customer service/communication skills to resolve problems/complaints and provide high level of guest satisfaction.
- Good working knowledge of Microsoft Office applications and ability to learn hotel computer systems.
- Ability to stand/walk for long periods of time.
- Ability to work on AM, PM, weekend, and holiday shifts as required by operational needs.
- Experience within a hotel/resort environment is preferred.
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