Housekeeping Assistant Manager OEM
On-siteHouston, Texas, United States
Job Summary
Manage daily housekeeping department operations by conducting pre-shift meetings, scheduling staff based on forecasts, and overseeing routine room and public area inspections. Control expenses, minimize waste, and assist in preparing annual budgets while maintaining key control systems and radio etiquette. Respond to guest requests, complaints, and accidents using M.S.D. sheets, monitor work orders for Engineering, and ensure compliance with safety protocols and brand standards. Complete monthly inventories, review payroll hours, and train staff on house safety rules. Work overtime as needed to support high-volume periods and emergency situations.
Required Qualifications
- At least 3 years of progressive experience in a hotel or a related field
- 2-year college degree and 2 or more years of related experience
- 4-year college degree and at least 1 year of related experience
- Supervisory experience
- Proficiency in Windows Operating Systems
- Ability to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work well in stressful high pressure situations
- Ability to maintain composure and objectivity under pressure
- Ability to be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary
- Ability to assimilate complex information data etc from disparate sources and consider adjust or modify to meet the constraints of the particular need
- Ability to be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests
- Ability to work with and understand financial information and data and basic arithmetic functions
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