Housekeeping Assistant Manager $500 Hiring Bonus
On-sitePittsburgh, Pennsylvania, United States
Job Summary
Manage day-to-day operations of the Housekeeping Department in the absence of the Housekeeping Manager, conducting pre-shift meetings and reviewing daily activity information. Schedule routine inspections of guest rooms, suites, and public areas to ensure cleanliness and repair, while monitoring work orders and submitting maintenance requests to Engineering. Control expenses by minimizing waste, assisting with budget preparation, and managing monthly inventories and supply orders. Supervise staff during unanticipated rush periods and deep cleaning projects, ensuring all personnel adhere to Aimbridge Hospitality standards, safety protocols, and service-oriented guest interactions. Respond to guest requests, complaints, and emergency situations using M.S.D. sheets, while maintaining key control systems and radio etiquette.
Required Qualifications
- At least 3 years of progressive experience in a hotel or a related field
- 2-year college degree and 2 or more years of related experience
- 4-year college degree and at least 1 year of related experience
- Supervisory experience
- Proficiency in Windows Operating Systems
- Ability to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work well in stressful high pressure situations
- Ability to maintain composure and objectivity under pressure
- Ability to be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary
- Ability to assimilate complex information data etc from disparate sources and consider adjust or modify to meet the constraints of the particular need
- Ability to be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests
- Ability to work with and understand financial information and data and basic arithmetic functions
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