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MCRPosted 1 month ago
EXPIRED

Housekeeper

On-siteConcord, North Carolina, United States

Full TimeLarge

Job Summary

Clean and stock guest rooms, hallways, and public areas per assigned shifts, ensuring sparkling cleanliness throughout the front and back of house. Complete pre-cleaning duties including stocking supplies on work carts, folding linen, and attending morning stand-ups. Perform additional deep cleaning projects in storage rooms and guest laundry as directed by the supervisor. Greet every guest by name with a smile while cleaning to contribute to high satisfaction scores. Work a varied schedule including evenings, nights, weekends, and holidays.

Required Qualifications

  • Experience in a hospitality, service, consumer-facing franchise or related field
  • Must have a positive attitude and willingness to learn
  • Must be able to understand and follow established guidelines and procedures
  • Must work well in stressful, high-pressure situations
  • Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests
  • Must be able to convey information and ideas clearly
  • Must have a desire to serve all guests
  • Must be 18 years of age or older
  • Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel
  • Must be able to perform the essential functions of the position satisfactorily

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