House Person
On-siteSt. Louis, Missouri, United States
St. Louis, Missouri, United StatesOn-siteFull Time
Full Time
Job Summary
Clean guest hallways, linen closets, and public spaces including lobbies, restrooms, and elevators. Dust furniture, strip and move items up to 150 pounds, and vacuum hallways while managing laundry carts. Replenish amenities and linens, operate cleaning machines like the Spin Bonnet and Extractor, and sign for keys. Report maintenance issues, suspicious activity, and hazardous conditions to supervisors. Greet guests as they pass and respond to requests for items or assistance. Work seven days a week, twenty-four hours a day, with varying schedules, weekends, and holidays to reflect hospitality business needs.
Required Qualifications
- Ability to push or pull equipment weighing up to 150 pounds
- Ability to lift and carry objects weighing an average of 25-80 pounds
- Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces
- Ability to communicate effectively with other associates, as well as guests
- Ability to follow instructions, directions, and meet deadlines, including daily cleaning of assigned hallways as specified by management
- Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests
- Must be available for weekends
- Must be available for holidays
- Must be available for overtime
- Must be able to attend group and/or department meetings in addition to the work shift as necessary
- Must maintain a neat, clean and well groomed appearance
- Must comply with the standards, rules and regulations which may be established by the Company and updated from time to time
- Must report all repairs or maintenance problems to supervisor
- Must report all suspicious persons, activities or hazardous and unsafe conditions to a supervisor or manager
- Must turn in all items found in associate's working area to the property Lost and Found Department
- Must be able to sign for keys
- Must be able to retrieve, push cart weighing up to 150 pounds
- Must be able to visually inspect hallway areas for cleanliness and appearance
- Must be able to replenish amenities, linens, and supplies in linen closets, which may require lifting boxes up to 80 pounds
- Must be able to push and/or pull laundry carts on/off laundry truck
- Must be able to clean hallways/guest rooms with 'Spin Bonnet' machine
- Must be able to use 'Extractor' machine for deep cleaning when assigned
- Must be able to greet guests in hallways or in passing, ask if they are enjoying their stay
- Must be able to respond in a timely manner to guests requests for items such as an iron, safety instructions, assistance, direction, and/or other information as requested
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