House Manager - Residential Group Home

House Manager oversees assigned residential programs by directly supervising Lead DSPs and DSPs, conducting on-site observations, and ensuring compliance with organizational processes and procedures. This role ensures that resident support needs are met and that residential programs operate in alignment with federal and state regulations, Heart Havens’ mission and core values, and internal policies. Responsibilities include overseeing daily operations, maintaining safety and compliance, coordinating with the Regional Program Manager to improve program performance, developing staff schedules, delivering direct resident support (including medication administration and ADLs), guiding staff through performance evaluations and training, addressing staffing and documentation needs, coordinating with Support Coordinators and families, facilitating ISP development and updates, advocating for residents, ensuring accurate documentation, managing health records and health appointments, participating in on-call rotations, and maintaining budgetary guidelines. Requires a 2-year degree in Human Services or related field (or equivalent experience) with leadership experience, Virginia driver’s license, certifications in Therapeutic Options, Medication Administration, and First Aid/CPR/AED, and ability to perform duties including potential driving up to 8 hours, lifting up to 25 pounds, and cross-training at regional group home locations.