House Attendant
On-siteCovington, Kentucky, United States
Job Summary
Retrieve linens and trash from guestrooms, stock rooms with clean linens and terry, and manage outside linen company logistics. Maintain guestroom corridors, elevator landings, and service areas while removing room service trays and carts. Stock housekeeping storage closets and assist with linen inventory. Use chemicals and cleaning equipment properly. Work alone without direct supervision, attend required meetings, and comply with all departmental policies and service procedures. Handle and report accidents, follow payroll and uniform procedures, and recommend service improvements. Work varying schedules to reflect business needs in a standard hotel setting with continuous standing and lifting up to 100 lbs.
Required Qualifications
- Good reading, writing and oral proficiency in the English language
- Must have a high school education or equivalent experience
- A minimum of 1 year of experience in a hotel services environment
- Able to work alone without direct supervision
- Demonstrate high degree of drive and determination
- Constantly recommend service and product improvement to better the operation
- Keep the work area clean and tidy at all times
- Attend all required meetings
- Follow proper payroll and uniform procedures
- Properly handle and report associate and guest accidents
- Maintain complete knowledge of and comply with all departmental polices/service procedures/standards
- Assist with responsibilities and duties in other departments and as assigned by management
- Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel
- Continuous standing 100% of the shift
- Inside 100% of the shift
- Lifting/pushing/pulling/carrying required up to 100 lbs. or more. Carts may be pulled up to 75 feet.
- Bending/kneeling required 70% of shift
- Mobile position required 100% of the time
- Hotel Covington is a smoke-free, drug-free facility
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