Hourly Operations Manager
On-siteGreensboro, North Carolina, United States
Job Summary
Plan and organize day-to-day operations to optimize productivity and efficiency across all attractions. Supervise a diverse team of 15-50+ employees, ensuring seamless daily operations and maintaining a high standard of customer service. Conduct periodic checks on attraction operators to ensure safe and efficient operation, while implementing strategies to enhance team performance, safety protocols, and customer service initiatives. Train and communicate regularly with Shift Lead and Front Desk Lead positions to align on goals. Oversee scheduling, inventory control, and supply management to ensure smooth operations. Serve as the point of contact for special projects, holiday operations, and emergency situations. Maintain accurate records of employee attendance and performance metrics daily. Work weekends and holidays up to 45 hours per week in a fast-paced environment.
Required Qualifications
- Must be at least 21 years of age
- Must have a high school diploma or GED; or equivalent combination of relevant education and experience
- Must have at least one year of management or supervisory experience
- Experience in Restaurant/Food & Beverage Management is required
- Must be able to work weekends and holidays
- Must be able to work up to 45 hours per week, available every weekend
- Able to stand for long periods of time
- Able to lift 39lbs unaided
- Valid driver's license required
- Authorized to work in the United States
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