Hourly Manager (Franchise)

Manage daily restaurant operations to ensure flawless execution, increasing profit and enhancing the guest experience. Control labor scheduling and revenue by meeting shift goals for service, sales, and labor controls, while checking out crew members to follow up on assignments and provide feedback. Train and develop staff, creating a learning environment where employees can make mistakes, and quickly redirect efforts for those not meeting plans. Execute local store marketing as an LSM Ambassador, maintain celebration calendars and menu boards, and manage in-store contests. Oversee housekeeping systems, including DOPs, QA audits, Board of Health audits, and cleaning supply budgets. Monitor facility maintenance scores, complete weekly PM checklists, and address lighting and repair issues per standard.