Hotline Counselor
On-site · Baltimore, Maryland, United States
Job Summary
The Hotline Counselor is responsible for providing supportive counseling, crisis intervention, and intake screening for callers in crisis. Key responsibilities include assessing emergency situations, intervening in cases of imminent danger, and utilizing counseling skills to establish rapport with callers. The role requires participation in professional development and effective communication between shifts. The position requires a Bachelor's Degree in a related field and one year of community mental health experience.
Required Qualifications
- Bachelor's Degree in related field
- One year of community mental health experience
Desired Qualifications
- Community mental health experience
- Experience in crisis intervention counseling
Additional Requirements
- COVID-19 vaccination required with medical and religious exemptions allowed
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