Hotel Transportation - Valet Attendant Lead (Department + Internal)
On-siteAirway Heights, Washington, United States
Airway Heights, Washington, United StatesOn-siteFull TimeSenior LevelMedium
Full TimeSenior LevelMedium
Job Summary
Greet guests and co-workers with smiles and eye contact from arrival to departure, maintaining driveway organization and controlling vehicle order. Assist guests with entering and exiting automobiles, open main entrance doors, and handle keys and valet tickets while recording any vehicle damage. Retrieve and park guest vehicles, report dangerous conditions or accidents to supervisors, and distribute resort information. Maintain cleanliness of the front entrance, ensure safe equipment usage, and uphold guest confidentiality and tribal contract compliance. Work nights, weekends, and holidays as required.
Required Qualifications
- 3 to 6 months customer service experience
- 1 year of NQRC valet experience
- Experience in 4 star/4 Diamond hotel
- Skill in identifying and resolving problems under pressure conditions
- Must be computer literate with working knowledge of Microsoft programs and other computer software
- Ability to drive both automatic and manual transmission vehicles
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Ability to deal with problems involving a few concrete variables in standardized situations
- Ability to maintain effective working relationships with department head and employees
- Excellent organizational, communication and interpersonal skills
- High school diploma or general education degree (GED)
- Ability to obtain and maintain a Kalispel Tribal Gaming License
- Must have in possession a valid state driver's license while on shift
- Must be able to be insured by the company insurance carrier
- Available and willing to work nights, weekends and holidays as required
- Hepatitis A & B vaccinations
- Ability to stand
- Ability to walk
- Ability to use hands to finger, handle, or feel
- Ability to reach with hands and arms
- Ability to talk or hear and taste or smell
- Ability to climb or balance
- Ability to sit
- Ability to stoop, kneel, crouch, or crawl
- Ability to lift and/or move up to 10 pounds
- Ability to frequently lift and/or move up to 40 pounds
- Ability to occasionally lift and/or move up to 50 to 70 pounds
- Close vision
- Color vision
- Depth perception
- Ability to adjust focus
- Exposure tolerance to tobacco smoke
- Exposure tolerance to flashing lights
- Exposure tolerance to loud noises
- Exposure tolerance to moving mechanical parts
- Exposure tolerance to repetitive motions
- Exposure tolerance to extreme cold or extreme heat
- Adherence to all company policies
- Acceptance of at-will employment
- Acceptance of drug testing at the time of hire and at unannounced times during employment
- Acceptance of background investigation
Desired Qualifications
- 1 year of NQRC valet experience preferred
- Experience in 4 star/4 Diamond hotel preferred
- High school diploma or general education degree (GED) preferred
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