Hotel Sales Manager

Solicit and sell hotel, banquet, and restaurant services through in-person, mail, email, and telephone calls, with over 50% of the week dedicated to outside sales. Respond to customer inquiries, prepare proposals and confirmations for group bookings, and conduct property tours. Maintain the accounts tracing system and customer files, monitor guest satisfaction via surveys, and track competitive market activities. Develop marketing plans, special promotions, and occupancy-building ideas while meeting individual revenue and production goals. Act as Manager on Duty during the Director of Sales' absence, directing banquet and catering staff.