Hotel Reservations & Payment Coordinator
$32,406,400–$53,185,600 year
RemoteUnited States
Job Summary
Book, coordinate, and manage hotel reservations for domestic and international travel, including reconfirming prepayment arrangements and processing authorization forms. Reconfirm receipt of payment with prepaid hotel partners and maintain accurate documentation of all reservation activity in company systems. Prepare daily reconfirmation reports, escalate issues requiring resolution, and assist clients with obtaining folios and supporting documentation. Partner with internal teams and hotel suppliers to resolve payment, billing, and reservation discrepancies while ensuring compliance with client travel requirements and corporate travel policies. This part-time role offers flexible hours (10 AM - 2 PM or 11 AM - 3 PM ET) within a globally recognized leader in corporate travel management.
Required Qualifications
- Minimum of 2 years of corporate travel consulting and sales experience
- Minimum of 2 years of customer service experience, preferably within the travel industry
- Experience coordinating and managing international travel reservations and related documentation
- Typing proficiency of at least 50 words per minute (WPM)
- Strong knowledge of travel industry practices, policies, and procedures
- Proficiency in Sabre GDS required
- Part Time role with flexible hours 10 AM - 12 PM or 11 AM - 3 PM ET
Desired Qualifications
- Demonstrated commitment to delivering exceptional, proactive, and customer-focused service
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