Hotel Receptionist
$26,920–$26,920 year
On-siteManchester, England, United Kingdom
Manchester, England, United KingdomOn-siteFull Time$26,920–$26,920 yearEnterprise
Full TimeEnterprise
Job Summary
Welcome guests at the front desk, offering local neighborhood insights and ensuring excellent customer care by anticipating tailored needs. Provide efficient, courteous service while utilizing problem-solving skills to handle complaints and adapt to guest requirements. Maintain department guidelines through independent initiative and effective communication. This role supports the 4* lifestyle hotel's mission to serve both business and leisure travelers in Manchester City Centre.
Required Qualifications
- Experience in a similar role
- Experience in a similar hospitality environment
- Excellent and effective communicator
- Natural warmth and professionalism
- Problem solving skills
- Complaint handling skills
- Flexibility and adaptability
- Ability to use own initiative
- Ability to work within department guidelines
Desired Qualifications
- Experience in a similar size hospitality environment
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