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Melia Hotels UKPosted 1 week ago

Hotel Receptionist

$26,920–$26,920 year

On-siteManchester, England, United Kingdom

Full TimeEnterprise

Job Summary

Welcome guests at the front desk, offering local neighborhood insights and ensuring excellent customer care by anticipating tailored needs. Provide efficient, courteous service while utilizing problem-solving skills to handle complaints and adapt to guest requirements. Maintain department guidelines through independent initiative and effective communication. This role supports the 4* lifestyle hotel's mission to serve both business and leisure travelers in Manchester City Centre.

Required Qualifications

  • Experience in a similar role
  • Experience in a similar hospitality environment
  • Excellent and effective communicator
  • Natural warmth and professionalism
  • Problem solving skills
  • Complaint handling skills
  • Flexibility and adaptability
  • Ability to use own initiative
  • Ability to work within department guidelines

Desired Qualifications

  • Experience in a similar size hospitality environment

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