Hotel Porter
On-siteHotel, Provincia de Guanacaste, Republic of Costa Rica
Hotel, Provincia de Guanacaste, Republic of Costa RicaOn-siteFull Time
Full Time
Job Summary
Ensure the best possible guest experience by maintaining clean exterior grounds, removing debris and weather hazards, and gathering linens for housekeeping. Complete daily Porter Checklist tasks, secure all equipment and inventory, and adhere to grooming and safety guidelines including Bloodborne Pathogens protocols. Perform duties to meet Town Pump operational standards while complying with confidentiality expectations. May be required to cross-train in front desk or housekeeping as needed.
Required Qualifications
- High degree of work ethic and pride in workmanship
- Ability to comprehend oral and written instructions, correspondence, and memos
- Knowledge of general housekeeping and recordkeeping
- Must be able to follow Town Pump's grooming and appearance guidelines and wear a uniform and nametag while on shift
- Must be able to ensure exterior building and grounds are clean and clear by removing trash, debris, and weather-related hazards such as snow, ice, and other debris
- Must be able to gather linens from guest rooms for housekeeping staff and assist room attendants with cleaning of rooms as needed
- Must be able to ensure all equipment, tools, and inventory stock are always secure
- Must be able to practice safe working conditions under Occupational Safety and Health Administration guidelines to include Bloodborne Pathogens
- Must be able to comply with Town Pump expectations for the confidentiality of guest and company information
- Must be able to complete tasks and assignments on the daily Porter Checklist
- Must be able to perform duties to ensure common areas are cleaned, ensure the best possible experience for each guest, and meet Town Pump and brand operational standards
- Must be able to complete all required company and brand-specific training and/or certifications in a timely manner
- Must be able to model the mission statement 'Genuine Hospitality from genuine people committed to providing comfort and service'
- Must be able to ensure the best possible experience for each guest, within the framework of Town Pump operating guidelines
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