Hotel Manager, The St. Regis Aspen Resort

Lead property operations as the strategic business leader, acting as General Manager in the leader's absence. Manage profitability and departmental budgets across Front Office, Housekeeping, Food and Beverage, and Engineering by reviewing financial reports, coaching direct reports on wage management, and ensuring capital expenditures align with service strategy goals. Drive operational excellence by touring the property regularly to assess guest and employee needs, implementing brand initiatives, and establishing a clear vision for product delivery. Oversee human resources activities including hiring operations management talent, conducting annual performance appraisals, and fostering an environment of fair treatment and high service commitment through daily stand-up meetings and open-door policies.