Hotel Manager, The Phoenician, a Luxury Collection Resort Scottsdale

Develop and implement property-wide operations strategies aligned with the brand's business goals while managing profitability and departmental budgets. Review financial reports to drive revenue growth, maximize financial performance, and maintain profit margins without compromising guest or employee satisfaction. Lead the Executive Committee to execute service strategies across Front Office, Housekeeping, Food and Beverage, and Engineering, ensuring all operational areas meet brand standards and target customer needs. Conduct regular tours to assess business needs, coach direct reports on occupancy and wage management, and oversee hiring, performance appraisals, and employee satisfaction initiatives.