Hotel Manager
$7,800,000–$10,200,000 year
On-siteSkodje, Møre og Romsdal, Norway
Job Summary
Lead daily operations of Front Office, Housekeeping, and SPA, coordinating departments and ensuring exceptional guest experiences aligned with Relais & Châteaux standards. Monitor guest feedback, resolve service challenges, and act as Manager on Duty during leadership rotations. Manage workforce planning and scheduling to maintain appropriate staffing levels during peak periods, while coaching teams and supporting recruitment initiatives. Conduct regular inspections of rooms and facilities to uphold cleanliness and maintenance standards, and support administrative processes including reporting, invoicing, and budgeting. Represent the hotel to guests and industry stakeholders, collaborating with the General Manager to drive continuous operational improvements.
Required Qualifications
- Previous leadership experience within luxury hospitality, boutique hotels, premium resorts, or other high-end service environments
- Strong operational understanding of hotel departments
- Experience with scheduling, workforce planning, and hotel administration
- Excellent organizational and administrative skills
- Strong communication and interpersonal skills
- The ability to remain calm, professional, and solution-oriented in a fast-paced environment
- Financial awareness and the ability to balance guest experience with operational efficiency
- Experience working with hotel management systems and reporting tools
- A proactive, hands-on, and visible leadership style
- Fluent English skills
- A valid Category B driver's licence
- your own car
Desired Qualifications
- Scandinavian language skills
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