Hotel Manager
On-siteCharleston, South Carolina, United States
Job Summary
Supervise Front Desk/Concierge and Bell Staff by reviewing daily arrivals, departures, and checklists while ensuring all Service Standards are met. Manage guest communications, respond to external inquiries, and provide technical support for the property management system. Oversee gift shop inventory, inspect the physical plant for deficiencies, and prepare daily A/R and A/P reports along with monthly expenditure and payroll summaries. Handle bank deposits and petty cash requests while maintaining attendance records. Requires two years of luxury hotel management experience, a Bachelor's degree in Hospitality, and full-time availability including weekends and holidays.
Required Qualifications
- Customer-oriented and friendly with a passion for providing exceptional customer service
- Two years of management experience in the Hotel Industry
- Able to work both independently and as a member of various teams while maintaining a high level of performance
- Strong organizational, problem-solving, and analytical skills
- Proven ability to supervise and motivate staff
- Must be able to demonstrate proficiency with computers
- Familiarity with Microsoft Office programs
- General knowledge of booking and reservation software
- Must have flexible, full time availability including weekends and holidays
Desired Qualifications
- Bachelor's Degree in Hospitality or related field preferred
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