Hotel Manager
On-site · Boulder, Colorado, United States
Job Summary
Hotel Manager responsible for guiding the Hotel Division's daily operations across Front Desk, Bell/Baggage, and Valet. Lead a high-performing team, recruit and onboard staff, set service standards, monitor labor and costs, ensure regulatory compliance, and drive guest satisfaction and financial performance. Foster collaboration across departments, implement strategic initiatives with leadership, and uphold brand values while maintaining facility presentation and safety. Requires strong leadership, guest-service focus, financial acumen, and the ability to manage multiple priorities in a hospitality environment, including compliance with gaming regulations where applicable.
Required Qualifications
- Minimum 3 years of hospitality or hotel management experience, including progressive leadership responsibilities in front office, guest services, or related hotel operations
- High School Diploma or Equivalent required; Associate/Bachelor's degree in hospitality preferred
- Proven track record of effective decision-making under pressure and in dynamic environments
- Strong interpersonal and communication skills to influence, coach, and resolve conflict across all levels of the organization
- Ability to adapt leadership style to support changing business needs and team dynamics
- Commitment to fostering an inclusive, respectful, and high-performing workplace culture
- Proactive problem-solving mindset with a focus on accountability and continuous improvement
- Skilled in prioritizing and managing multiple responsibilities to meet deadlines and drive results
- Proficient in interpreting financial statements and managing operational KPIs
- Demonstrated success in labor cost control and team scheduling
- Ability to access and input information using a moderately complex computer system
- Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams
- Working knowledge of UKG payroll/timecard system and Red Rock product procurement platform preferred
- Obtain and maintain all work cards as required by the company
- Verify right to work in the United States
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