Hotel Manager
On-siteMumbai, Maharashtra, India
Job Summary
Champion Fairmont's culture of gracious hospitality and personalized luxury service while curating exceptional guest experiences that exceed expectations. Provide strategic direction and operational leadership across all hotel divisions, driving commercial success, colleague engagement, and operational excellence. Deliver sustainable profitability by achieving annual financial objectives including Revenue, GOP, EBITDA, and RevPAR targets through data-driven decision-making and revenue optimization. Personally engage with VIP guests, distinguished visitors, and key stakeholders, leading service recovery with professionalism and decisiveness. Ensure flawless execution of luxury events, banquets, and high-profile functions while maintaining the highest standards of presentation, ambiance, and cleanliness. Partner with the General Manager to manage ownership objectives, develop a high-performing leadership team, and foster an inspiring workplace aligned with Accor's Heartist® culture.
Required Qualifications
- Bachelor's Degree in Hotel Management, Hospitality Management, Business Administration, or related discipline
- Minimum 15 years of progressive luxury hospitality leadership experience
- At least 5 years in a senior executive role such as Hotel Manager, Executive Assistant Manager, or Director of Operations within an internationally recognized luxury hotel brand
- Demonstrated success in managing luxury hotels with extensive Food & Beverage operations, banquet facilities, spa, wellness, and premium guest experiences
Desired Qualifications
- Master's Degree or MBA in Hospitality Management preferred
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