Hotel Guest Service Rep

Provides customer service to hotel guests by greeting, registering, issuing keys, and assigning rooms; handles reservations via telephone, computer, and written requests; responds to guest inquiries about hotel services and local attractions; communicates and resolves guest special requests with appropriate departments; processes payments, checks out guests, and maintains accuracy of the ledger; maintains lobby/front desk area and adheres to security, privacy, and cash handling procedures; follows KHC policies and safety procedures; physical duties include standing, walking, lifting up to 50 pounds, and various tasks at the front desk.